About us

At Firbanks Secure Transport we operate a fleet of distinguished vehicles which have been specifically selected to ensure safety and comfort. 

Our staff are trained on de-escalation, and how to care for patients with special needs. By being resourceful and considering alternative options, patients can often be persuaded to relocate without being forced or the need for restraint. If necessary we will adjust the crew gender mix or change the type of vehicle to meet the service user needs, and have the care skills needed to ensure a smooth transition. Above all we look after patients and treat them with dignity and respect.

All our vehicles have extensive comprehensive insurance covering the client, employee and vehicle. All our vehicles are installed with GPS sophisticated systems, the latest security and locking systems and current optional extras to ensure both the drivers and our service users clients are safe and comfortable.

Transport Service 

 FST offers it's ambulance service 24/7, 365 days. We are an affordable, reliable and professional ambulance service. All  our ambulances are operated by trained staff and our vehicles are fully equipped to get you to your destination as comfortably and safely as possible. Our ambulances can be used for all kinds of reasons, for example, hospital appointments, mental health patients transfers and specialist vehicles for disabled clients.   


Our Staff

Our staff are continually monitored within their role ensuring professional standards are adhered to. Our training program incorporates a wide variety of tutorial and physical exercises teaching both knowledge and skill sets that are essential to the environments we work in.
Our Staff have the following qualifications/training.
  • Full enhanced DBS
  • One team member will have blue light training
  • Mental Health Awareness
  • Breakaway Training
  • Control and Restraint Training
  • Handcuff Training
  • Basic Life Support
  • Safeguarding (adults & children)
  • Equality and Diversity
  • Manual Handling

Get in Touch with us today

To talk to us directly about any transportation requirements, or to find out more about our services, call us on 0330 165 6181 or email bookings@firbankssecuretransport.co.uk

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