Our staff are trained on de-escalation, and how to care for patients with special needs. By being resourceful and considering alternative options, patients can often be persuaded to relocate without being forced or the need for restraint. If necessary we will adjust the crew gender mix or change the type of vehicle to meet the service user needs, and have the care skills needed to ensure a smooth transition. Above all we look after patients and treat them with dignity and respect.
All our vehicles have extensive comprehensive insurance covering the client, employee and vehicle. All our vehicles are installed with GPS sophisticated systems, the latest security and locking systems and current optional extras to ensure both the drivers and our service users clients are safe and comfortable.