Our services

OUR SERVICES

Staff are trained with the latest NICE guidelines including de-escalation techniques as well as safe use of control and restraint methods as a last resort using the latest NICE guidelines. True patient-centred care, get in touch to book today.

 



       Mental Health Patient Transfers

We have a fleet of vehicles with specialist cell vehicles, wheelchair accessible vehicles and people carriers.


Our transfer journeys include:

  • High secure/Medium secure/Low secure psychiatric settings
  • Court escort and attendance for hearings including transfers to and from prisons and courts
  • Police station
  • Section 136 Support
  • A&E departments,
  • Outpatient appointments


      Observation and Ward Supervision

If you require additional support to supervise service users who require a stay in hospital or, to support your ward in times of staff shortages, our services can help alleviate these pressures. We oversee service user welfare until a mental health assessment can take place. Patients will be regularly monitored. Contact our operations team for more information.

Adhoc Services

If you have ad-hoc or short term requirements for Mental Health Transport bookings, we’re here to help. We offer a 24 hour service, 7 days a week, 365 days per year. We do all of the hard work so that you can focus on giving the best care and support to your patient. We guarantee to provide you with fully compliant transport providers and our dedicated team will work quickly to get you the fastest ETA for the best possible price.

Call us today to discuss your needs.


Firbanks Secure Transportation provides a professional transport service for patients detained under the Mental Health Act. Our mental health vehicles are fitted with Home Office Category B cells and choice of seating layouts to allow our staff to deliver a quality, patient focused service that is always safe and secure. We deliver services using a dedicated mental health team consisting of specifically trained staff and purpose built vehicles.


We offer a 24 hour service, however notice will be required if the transport requires a RMN (Mental Health Nurse)


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